Troubleshoot blackberry devices

Have you ever had problems troubleshooting Blackberry devices?

Here's a few links that will help you.

First, the Blackberry 101 for Domino
http://www.blackberry.com/news/pdfs/blackberry_101.pdf

Eight best practices for running BlackBerry Enterprise Server on Lotus Notes Domino
(Michael Kinder )
http://searchdomino.techtarget.com/tip/0,289483,sid4_gci1269929,00.html

BES For Lotus Notes Troubleshooting
http://www.telfort.nl/media/blackberry_files/bb_lotus_troubleshoot.pdf

And finally, if you want to have a return receipt that will confirm that the device
received you message, just use this trick

Add <$Confirm> in the SUbject of your mail message
http://domiknow.co.uk/2008/05/22/sntt-confirm-ota-message-delivery-to-blackberry-devices/